Privacy Policy

Last Updated: December 2024

1. Information We Collect

To provide you with the best shopping experience for our premium fashion items including Coats & Outerwear, Hoodies & Sweatshirts, Jeans, Pants, Shirts & Tops, and Sweaters, we collect the following information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit card details (processed securely through our PCI DSS compliant partners), PayPal account information
• Order History: Details of your purchases and shopping preferences
• Account Information: If you create an account with us, we store your login credentials and preferences

Technical Information

• Device Information: IP address, browser type, device type, and operating system
• Usage Data: Pages visited, time spent on site, click patterns, and referring URLs
• Location Data: General geographic location to provide appropriate currency and shipping options

2. How We Use Your Information

We use your information to enhance your shopping experience and provide our global fashion services:

• Order Processing: To process and fulfill your orders, including payment processing and shipping
• Customer Service: To respond to your inquiries and provide support via [email protected]
• Personalization: To recommend fashion items that match your style preferences
• Security: To detect and prevent fraud, and protect our systems
• Marketing: To send you updates about new collections and promotions (with your consent)
• Improvements: To analyze website usage and improve our fashion offerings

3. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

Service Providers

• Payment Processors: Visa, MasterCard, JCB, and PayPal for secure transaction processing
• Shipping Partners: Logistics companies to deliver your fashion items worldwide
• Analytics Providers: Tools to help us understand how customers use our website

Legal Requirements

We may disclose your information when required by law or to protect our rights, property, or safety, or that of our customers.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. International Data Transfers

As we serve customers globally (excluding some Asian regions and remote areas), your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

5. Data Storage and Security

We implement robust security measures to protect your information:

• Encryption: All payment transactions are encrypted using SSL technology
• Limited Storage: We never store complete payment information on our servers
• PCI DSS Compliance: Our payment processors maintain the highest security standards
• Access Controls: Limited access to personal information to authorized personnel only
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law

6. Your Rights and Choices

You have control over your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information through your account or by contacting us
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a structured format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and secure shopping
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant fashion advertisements

Cookie Management

You can control cookie settings through your browser. However, disabling essential cookies may affect your ability to use our website fully.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting L.L.Bean Sale Store with your fashion needs and personal information. We are committed to protecting your privacy while providing you with quality fashion essentials.